Become a Retail Customer

1)        Read the “FAQs – Retailers” under Retail Customers. This includes information on order minimum, freight costs, and payment options.

2)        Fill out each section of the online form that can be found below and click on Submit Form or fill out our PDF application form and submit to arteam [at] onfc.ca for processing.

application/pdf iconWholesale Application Form

3)        Please allow 5-10 business days for the processing of your application. Once your account is open a dedicated member of our sales team will connect with you to provide new account support, advise your assigned delivery date(s), and supply you with our catalogue.

4)        After your account has been set up, you may submit orders via email, fax, or by calling our Inside Sales team at 905.507.2021 x333 or toll free: 1.800.387.0354 x 333

Should you have any questions about opening an account or becoming a retail customer, please connect with Ruvena Buslovich, our New Account Development Specialist, at 905.507.2021 x226, or toll free: 1.800.387.0354 x 226

ONFC is a wholesale distributor of organic and natural grocery products in the dry, chill, frozen, and bulk categories serving natural food stores, grocery chains, independent grocery stores, buying clubs, restaurants, cafes and specialty retailers across Central and Eastern Canada.

Please note that we are not a home delivery or cash-and-carry service and that we sell within Canada only. We are sorry, but we do not provide online ordering currently. Please follow the steps above to become a Retail Customer.

Hours of Operation
Monday–Friday
9:00AM–5:00PM

ONFC is closed Saturday, Sunday and all statutory holidays

Orders received after 2:00PM Eastern Time will be delayed to the next scheduled delivery date in your area

Orderdesk Contacts
Tel: 905.507.2021, x333, or Toll-Free Call: 1.800.387.0354, x333
Fax: 905.507.2848, or Toll-Free Fax: 1.866.218.2848

Mailing Address
5685 McLaughlin Rd,
Mississauga, ON Canada
L5R 3K5

Orders and General Inquiries
orderdesk [at] onfc.ca

Next Day Delivery and Shipping

Orders placed by 2:00PM will be delivered or shipped the next business day depending on your location and/or assigned delivery date. Please do not leave orders in any voice mailbox.

Payment Options

All customers are automatically set to COD terms when the account is set up. You may pay the driver with a cheque at time of delivery or we will accept payment via Visa or Mastercard over the phone. (call ext 286) As well we are set up with all banks to be paid on line via direct deposit. To make things easier and more efficient you may call us to set up automatic credit card payments at ext 286. Customers who pick up their orders may pay via cheque, debit card or credit card.

Business + Ownership

Accounting

Recall

Banking Information
Billing Address
Trade Reference 1
Trade Reference 2
Trade Reference 3